Overcoming fear of writing with Amazon narrative practice

Jeff Bezos once said that switching from PowerPoint to writing narrative documents was one of the best decisions Amazon ever made. Today I work with companies to help them implement this and other Amazon best practices. The biggest impediment to making this change is the fear of not being able to write well. The best […]

Introducing working backwards the amazon management method

Jeff Bezos once said, “Amazon doesn’t have one big advantage, so we have to braid a rope out of many small advantages.” In doing so, Amazon created a new management method that was both radically different and a huge driver of Amazon’s success. My coauthor Colin Bryar and I are proud to announce Working Backwards. […]